Frequently Asked Questions [FAQs] Frequently Asked Questions [FAQs]

Account Related

How can I create an account?

You can create an account by entering your name, email ID, and setting up a password.

How can I change my password?

Go to forgot password, enter your registered email ID and you will get a mail redirecting you to reset your password.

Payment Related

What are the payment options?

You can pay for your order via cash-on-delivery, debit card, credit card, UPI, net banking, wallets, and pay later.

Does BloodnGutz provide EMI options?

Yes, BloodnGutz provides EMI options on your order via cards or earlysalary.

What is Pay Later?

To use Pay Later, you should have ICICI bank pay later option on the provided mobile number.

Authenticity Related

How can I authenticate my product?

You can call customer service or refer to our authenticity page.

Delivery Related

How much time will it take to deliver the orders?

For pre-paid orders, time of delivery will be 2-3 days. For cash-on-delivery orders, delivery time will be 3-5 days.

How to track my order?

Once you place the order, you will get a confirmation message to your registered phone number or email ID from the delivery partner. You can click on the link sent via the text to see the progress of your order.

Cancellations and modifications

How do I cancel my order?

To cancel your order, you will have to contact us via email or WhatsApp. Please note that cancellations won’t be applicable once the order is reconfirmed via a call from team BloodnGutz.

Refunds and returns

When can I return my order?

You can return your order only if it is unused and in the same condition that you received. The order will not be taken back if it does not have its original packaging.

How can I avail refund?

Your refund will be processed within 7 working days of cancellation of the order.

Coupons related

How can I use my coupon?

You can use your coupon during checkout on the ‘discount code’ bar. T&C* applied for the coupon being used.

Account Related

How can I create an account?

You can create an account by entering your name, email ID, and setting up a password.

How can I change my password?

Go to forgot password, enter your registered email ID and you will get a mail redirecting you to reset your password.

Payment Related

What are the payment options?

You can pay for your order via cash-on-delivery, debit card, credit card, UPI, net banking, wallets, and pay later.

Does BloodnGutz provide EMI options?

Yes, BloodnGutz provides EMI options on your order via cards or earlysalary.

What is Pay Later?

To use Pay Later, you should have ICICI bank pay later option on the provided mobile number.

Authenticity Related

How can I authenticate my product?

You can call customer service or refer to our authenticity page.

Delivery Related

How much time will it take to deliver the orders?

For pre-paid orders, time of delivery will be 2-3 days. For cash-on-delivery orders, delivery time will be 3-5 days.

How to track my order?

Once you place the order, you will get a confirmation message to your registered phone number or email ID from the delivery partner. You can click on the link sent via the text to see the progress of your order.

Cancellations and modifications

How do I cancel my order?

To cancel your order, you will have to contact us via email or WhatsApp. Please note that cancellations won’t be applicable once the order is reconfirmed via a call from team BloodnGutz.

Refunds and returns

When can I return my order?

You can return your order only if it is unused and in the same condition that you received. The order will not be taken back if it does not have its original packaging.

How can I avail refund?

Your refund will be processed within 7 working days of cancellation of the order.

Coupons related

How can I use my coupon?

You can use your coupon during checkout on the ‘discount code’ bar. T&C* applied for the coupon being used.

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